Description
If you are looking for software that is the best choice for remote teams, Zoho CRM is the answer. It is an excellent choice for remote teams and sales professionals who want a real-time version that allows the latest customer data updates.
Launched in 2005, it is one of the customizable and all-inclusive software. It is best suitable for small businesses and startups alike.
The mobile app version is easy to access and with an editable feature, making it a user-friendly choice. So in case of no Wi-Fi, your team can continue working even through their mobile phones.
Zoho has one of the most prolific product development teams, which makes their CRM system most appropriate. However, it is not static CRM software. Continuous improvements are made with each update that might be lacking in the previous versions. For instance, Zoho mail integration is pretty impressive.
Pricing: Starts from $14
Features
Some of the essential quality features include;
• Salesforce automation
Users can automate their routine sales, marketing, and creative support functions to help them save time. Also, it allows optimized workflow that reduces the manual task entries and improves the overall process.
• Journey Orchestration
Users are free to create their personalized customer journeys. Coordinating the actions of various departments and third-part apps is a seamless process. Also, you can generate detailed reports of the progress, delays, or any loopholes in work.
• Process Management
Businesses can use a blueprint that allows the sales team to make their developmental strategy. The sales team can also process the sales offline into the software with specific criteria.
• Omnichannel
The software provides a direct communication channel with customers and prospects who might want to interact with the company.
• Analytics
Measuring the performance of every sales, quota, and target achievement are more accessible than ever with reports, analytics, and forecasts.
• Team Collaboration
Teams can work effectively and efficiently together with automated workflows quickly. Users can create groups to divide the tasks per team and so on.
• Remote work
The online sales team can communicate with one another and clients from any location around the world. All they need is to stay connected to the software.
